Question 1

How to use the manual custom stamp:

Accepted Answer

Give firm taps on the ink pad to draw ink onto the stamp.

Check if the ink covers the entire design of the stamp.

Place the stamp on the material. It should be a smooth surface.

Apply uniform pressure. The larger the stamp, the more pressure you should apply.

Question 2

Care tips for a stamp:

Accepted Answer

After use, clean with a dry cloth to remove excess ink.

If the ink is very dry, use a damp cloth to help remove the ink.

If it's still dirty, use an old toothbrush with water or add a drop of ethyl alcohol to assist in ink removal.

Question 3

What is the best ink pad for my stamp?

Accepted Answer

There are various types of ink pads. Larger stamps require bigger pads, such as our 100x100mm pads or Trodat A5 210x148mm pads.

You can also use our handheld ink pad, designed to be used with stamps of any size.

Question 4

Any tips to enhance stamp impressions?

Accepted Answer

Yes, there are many tips, and each ink and material have their own.
One basic principle is to always stamp on a smooth surface.
The amount of ink on the pad is crucial. Too much or too little ink on the pad can affect the impression.
The texture of the stamped material also plays a role. Textured or rough materials may require more pressure when stamping.

Question 5

If stamping on paper, cardboard, or cardstock, is there a difference?

Accepted Answer

Stamping on different materials always involves some variation, and it's typically related to the texture and absorbency of the material.

The more textured the surface, the more pressure you may need to ensure a perfect impression.

For materials with high absorbency (like cardboard), it's advisable to have sufficient ink on the pad to facilitate the impression. However, very small details in the stamp may become clogged in such cases.

Question 6

Cleaning StazOn multi-surface ink:

Accepted Answer

Multi-surface inks are solvent-based and designed to adhere strongly to materials, so they will also adhere to the rubber of the stamp. To clean, you will need a cleaning solution.

Question 7

How many uses does my ink pad have?

Accepted Answer

It's difficult to calculate an exact number of uses because it varies depending on the size of the stamp and the chosen ink pad. In general, large pads allow for between 300 to 3000 uses, while small ones can reach 1000 to 10,000 uses.The initial impressions will always be more saturated, and the final ones more faded, due to the ink gradually depleting.We recommend investing in an ink refill bottle, which can increase profitability by up to 10 times, prolonging the life of the pad.

Question 8

Can I refill the stamp pad?

Accepted Answer

Yes, you can!
We sell bottles of ink (refills).
You can apply a few drops to the pillow and it will look like new.
Attention! Don't add too much ink, or you could soak the pad, which could harm the ink transfer to the stamp.

Question 9

How should I store the ink pad?

Accepted Answer

The ink pad should be stored in a cool, dry place to maximize its lifespan.

Question 10

The ink dries on the pad if you don't use it?

Accepted Answer

If the pad is stored under ideal conditions (cool and dry place), the ink can remain in good condition for use for up to 1 year or more.

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Dúvidas gerais / FAQ

Como faço para fazer um pedido de carimbos personalizados?

Can I submit my own design to be used on stamps?

I made the purchase and payment, but I'm unsure if my file is suitable.

What type of file should I send?

How long does it take to produce and deliver the stamps?

I have the file in Canva. Is it workable?

I don't have any design. Can you create one?

How do I ensure that my stamp turns out exactly as I want it to?

What should I check in the mockup?

My drawing has very thin lines and very small letters.

In custom stamps, are the indicated measurements for the wood or the rubber?

What is the margin of distance between the rubber and the wood?

Can I make a stamp in another size other than those indicated?

Can I stamp on fabric?

Can the same stamp be used for paper and fabric?

What is the difference between a manual stamp and an automatic stamp?

How can I check the invoice for my purchase?