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Attention: This website is currently being translated and may have errors in the English language that can cause communication issues, for which we cannot be held responsible. If you have any questions, please contact us.

Updated on 05/03/2023

Sim Carimbo values the privacy of its users and is committed to protecting your personal information. This privacy policy describes how Sim Carimbo collects, uses, discloses and protects the personal information that is provided through the website: (hereinafter "Website").

Collection and Use of Personal Information

Sim Carimbo collects personal information, such as name, email address and telephone number, when this information is voluntarily provided by users. The personal information collected will be used to respond to requests for information, process orders and send information about the company and its products. Sim Carimbo may also use this information for marketing purposes, such as sending information about promotions and special offers.

Disclosure to Third Parties

Sim Carimbo does not disclose personal information to third parties, except when necessary to process orders, provide services or when required by law. Sim Carimbo may disclose personal information to third parties, such as delivery services, to facilitate the delivery of orders.

Protection of Personal Information

Sim Carimbo has implemented appropriate technical and organizational security measures to protect users' personal information against unauthorized access, use or disclosure. Sim Carimbo makes every effort to ensure that users' personal information is stored safely.

Links to Other Websites

The Website may contain links to other websites that are not operated or controlled by Sim Carimbo. This privacy policy does not apply to those websites, and Sim Carimbo is not responsible for the privacy practices or the content of those websites.

Data Retention

Sim Carimbo retains users' personal information only for the period necessary to fulfill the purposes for which the information was collected, unless it is required or permitted by law that the information is retained for a longer period.

Changes to this Privacy Policy

Sim Carimbo may update this privacy policy from time to time. The date this policy was last updated will be displayed at the top of this page. We encourage users to review this privacy policy periodically to stay informed about how Sim Carimbo protects your personal information.

Personal Information Management by Wix

The Website is managed by Ltd. ("Wix"). Users' personal information is managed by Wix in accordance with the Wix Privacy Policy, available at


Your information may be stored in the database. stores your information on firewall-secured servers. complies with Payment Card Data Security Industry Standards (PCI DSS). This compliance helps ensure the security of our customers' credit card details. processes user information only to the extent necessary to provide the services contracted by us. is permitted to use information collected on our behalf to improve its own services.

Smile Loyalty Program:

We use the Smile loyalty program to reward our customers for their purchases, referrals, and other activities. The Smile loyalty program is operated by Inc. ("Smile"), a third-party provider specializing in loyalty programs. To operate the loyalty program, we share certain personal information with Smile, including your name, email address, and purchase history. This information is used to administer the loyalty program, grant points, send rewards, and communicate with you about the program. By participating in the Smile loyalty program, you consent to the sharing of your personal information with Smile for these purposes. Smile processes personal information on our behalf and is bound by our instructions and applicable data protection laws. We take appropriate measures to ensure that your personal information is protected and used only for the purposes described in this privacy policy. The personal information we collect through the Smile loyalty program may include:

Your name and contact information, such as your email address, mailing address, and phone number.

Your purchase history, including the products you purchased and the amount you spent.

Your activity history, such as when you refer friends or complete other program-related activities.

Your preferences and interests, such as your product preferences and favorite types of rewards.

We use this information to administer the loyalty program, grant points, send rewards, and communicate with you about the program. We may also use your personal information to provide you with marketing communications about our products and services, subject to your consent and applicable legal requirements. We will keep your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We will also take appropriate measures to securely dispose of your personal information when it is no longer needed. You have the right to access, correct, or delete your personal information, as well as the right to withdraw your consent for the use of your personal information for marketing purposes. You may also choose to opt-out of the Smile loyalty program at any time by contacting us or using the unsubscribe link provided in our program-related communications. We are committed to protecting your personal information and complying with applicable data protection laws. If you have any questions or concerns about the use of your personal information through the Smile loyalty program, please contact us using the information provided below.

Links to Other Sites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly recommend that you review the Privacy Policy of every website you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Data Retention

We retain your personal information only for as long as necessary to provide you with the services you have requested and as described in this Privacy Policy. However, we may be required to retain this information for longer periods when necessary to comply with legal obligations, resolve disputes and enforce our policies.

If you would like your information deleted from our systems, please contact us using the contact information provided below. Please note that if we ask you to delete your information, we will not be able to provide you with the contracted services.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. 

We recommend that you review this Privacy Policy regularly for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us:

By email:

By phone: +351 234 604 637 (Call to the national fixed network: Portugal)


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