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PRIVACY POLICY

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Last updated: July 4, 2025

Sim Carimbo, a brand operated by Pessoas & Gravuras Unip. Lda., is committed to protecting the personal data of its customers and users of the website www.simcarimbo.com. This policy clearly explains how we collect, use, share, and protect your data.

1. Data Controller

Pessoas & Gravuras Unip. Lda.
VAT No: PT514028327
Av. Nossa Senhora da Saúde, Nº 91, R/C Esq
3830-468 Gafanha da Encarnação, Portugal
Email: simcarimbo@gmail.com
Phone: +351 234 604 637

2. Personal Data We Collect

We may collect the following personal data, either with your consent or in the context of a commercial relationship:

  • Name

  • Email address

  • Shipping and/or billing address

  • Phone number

  • Tax identification number (when applicable)

  • Order details and purchase history

  • Payment information (handled via secure platforms)

3. Purpose and Legal Basis for Processing

Your personal data is processed for the following purposes:

  • Processing and shipping of orders (based on contract performance)

  • Issuing invoices and fulfilling legal obligations (based on legal requirements)

  • Customer communication (based on legitimate interest)

  • Handling inquiries and complaints (based on legitimate interest)

  • Sending newsletters and promotional campaigns (based on explicit consent)

  • Service analysis and improvement (based on legitimate interest, using anonymised data)

4. Data Sharing with Third Parties

Sim Carimbo shares data with external entities when necessary for the provision of its services, compliance with legal obligations, or based on duly justified legitimate interests — including marketing and analytics operations, always in accordance with the General Data Protection Regulation (GDPR).

The main entities involved are:

  • Wix.com, for website hosting, online store management, and payment processing;

  • Shipping companies, for order delivery;

  • External accounting firm, for compliance with tax obligations;

  • Payment platforms (Wix Payments, Multibanco, MB Way), for transaction processing;

  • Advertising and analytics platforms, such as Google (Google Ads, Google Analytics, Google Customer Reviews), Meta (Facebook and Instagram), and external digital marketing agencies.

These entities act as data processors or independent data controllers and are legally required to ensure confidentiality, security, and compliance with applicable data protection regulations.

Sim Carimbo may also occasionally engage other technical, marketing, or consultancy service providers, always under contracts that ensure compliance with the General Data Protection Regulation (GDPR).

Whenever any of these providers are located outside the European Union, we ensure that appropriate legal mechanisms are in place for international data transfers, such as the European Commission’s Standard Contractual Clauses.

5. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to access your personal data

  • Right to correct inaccurate or outdated data

  • Right to erase your data (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing, including for marketing purposes

  • Right to withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us via email at simcarimbo@gmail.com. We will respond within the legal deadline of 30 days.

6. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes mentioned above or as required by law. After that, data will be securely deleted or anonymised.

7. Cookies

Our website uses cookies to improve navigation, remember preferences, and collect usage statistics. You may disable cookies in your browser settings. By continuing to browse the website, you consent to our use of cookies.

8. Data Security

We apply appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, alteration, or disclosure.

9. External Links

Our website may contain links to external sites not controlled by Sim Carimbo. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal data.

10. Changes to this Policy

Sim Carimbo may update this Privacy Policy at any time. The latest version will always be available at www.simcarimbo.com. Any significant changes will be clearly communicated on this page.

11. Contact

For any questions regarding this Privacy Policy or the handling of your personal data, you can contact us at:

Email: simcarimbo@gmail.com
Phone: +351 234 604 637

 

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