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Apoyo

  • How do I place an order for custom stamps?
    You can select the product on the website www.simcarimbo.com. On the product page, choose the dimensions or other characteristics. Click on the shopping cart and follow the instructions at checkout. If you prefer, you can email your request to simcarimbo@gmail.com, and we will provide you with an order and payment instructions.
  • Can I submit my own design to be used on stamps?
    Yes. We make the personalized stamp with your design. After placing the order, you can upload your design to: Upload area (on the website) Through the Chat window Send to simcarimbo@gmail.com (don't forget to indicate the order number)
  • How do I know that my stamp will turn out exactly as I want it?
    After the purchase and submission of the file, we will send you a proof for your approval. We only proceed with production after receiving your approval.
  • I made the purchase and payment, but I don't know if my file is suitable.
    No problem. If the file is not suitable, we suggest a graphic adaptation (which may incur costs depending on the complexity). If you do not agree with the graphic composition costs or if the file doesn't work, we will refund the order.
  • Quanto tempo leva para produzir e entregar os carimbos?
    Após a aprovação e pagamento da encomenda, os tempos são os seguintes: Produção: 4 a 6 dias úteis Envio: 1 a 2 dias úteis (Portugal Continental) Artigos que não exijam personalização e estejam em stock, enviamos dentro de 1 a 2 dias úteis.
  • How do I place an order for custom stamps?
    You can select the product on the website www.simcarimbo.com. On the product page, choose the dimensions or other characteristics. Click on the shopping cart and follow the instructions at checkout. If you prefer, you can email your request to simcarimbo@gmail.com, and we will provide you with an order and payment instructions.
  • Can I submit my own design to be used on stamps?
    Yes. We make the personalized stamp with your design. After placing the order, you can upload your design to: Upload area (on the website) Through the Chat window Send to simcarimbo@gmail.com (don't forget to indicate the order number)
  • How do I know that my stamp will turn out exactly as I want it?
    After the purchase and submission of the file, we will send you a proof for your approval. We only proceed with production after receiving your approval.
  • I made the purchase and payment, but I don't know if my file is suitable.
    No problem. If the file is not suitable, we suggest a graphic adaptation (which may incur costs depending on the complexity). If you do not agree with the graphic composition costs or if the file doesn't work, we will refund the order.
  • Quanto tempo leva para produzir e entregar os carimbos?
    Após a aprovação e pagamento da encomenda, os tempos são os seguintes: Produção: 4 a 6 dias úteis Envio: 1 a 2 dias úteis (Portugal Continental) Artigos que não exijam personalização e estejam em stock, enviamos dentro de 1 a 2 dias úteis.
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Ainda tens dúvidas?

Contacta-nos no chat ou manda-nos um e-mail para simcarimbo@gmail.com

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